Privacy Policy

1. Who We Are

TribeHub ("we", "us", "our") is operated by TribeHub Ltd, registered in England and Wales. Our registered address is Bolton, England, United Kingdom. We can be contacted at hello@tribehub.co.uk.

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

• Account data: name, email address, password (hashed)
• Profile data: job title, bio, skills, location, social links, avatar
• Usage data: pages visited, listings viewed, events attended, jobs applied to
• Communications: messages sent through the platform, support enquiries
• Payment data: handled by our payments processor; we do not store card details
• Referral data: referral codes used, credits earned
• Technical data: IP address, browser type, device information, cookies

3. How We Use Your Data

• To provide, operate and improve the platform
• To process registrations, applications and bookings
• To send transactional emails (confirmations, alerts you set up)
• To send marketing emails only where you have given explicit consent
• To administer our referral and rewards programme
• To comply with legal obligations
• To detect and prevent fraud or abuse

4. Legal Basis for Processing (UK GDPR)

• Contract: processing necessary to deliver the services you signed up for
• Legitimate interests: platform security, fraud prevention, service improvement
• Consent: marketing emails and non-essential cookies — you may withdraw consent at any time
• Legal obligation: retaining records required by law

5. Data Sharing

We do not sell your personal data. We may share data with:

• Payment processors (for membership and event transactions)
• Email service providers (for transactional and marketing communications)
• Analytics providers (anonymised/aggregated data only)
• Law enforcement or regulatory bodies where required by law

6. Data Retention

We retain your personal data for as long as your account is active, or as needed to provide services. After account deletion we retain transaction records for 7 years for tax/legal purposes, and anonymise or delete other data within 90 days.

7. Your Rights

Under UK GDPR you have the right to:

• Access a copy of your personal data
• Correct inaccurate data
• Request erasure ("right to be forgotten")
• Object to or restrict processing
• Data portability
• Withdraw consent at any time (does not affect prior lawful processing)
• Lodge a complaint with the ICO at ico.org.uk

To exercise any right, contact us at hello@tribehub.co.uk. We will respond within 30 days.

8. Cookies

We use essential cookies to operate the platform (authentication, security). We use analytics cookies only with your consent. You can manage cookie preferences at any time from your account settings or browser settings.

9. International Transfers

Your data is primarily stored and processed within the UK and EEA. Where data is transferred outside these regions, we ensure appropriate safeguards are in place (e.g. UK adequacy decisions or Standard Contractual Clauses).

10. Changes to This Policy

We may update this policy periodically. We will notify registered users of material changes via email or a platform notice at least 14 days in advance.